Please read the TVNZ ondemand FAQ's if you still can't find a solution, please use the form below to contact us.
If you're viewing the TVNZ ondemand content using the Firefox browser and get the message "Loading Video..." and the video doesn't load, please download and install the Windows Media Player Firefox Plugin.
Some changes have been made to our video player to allow many of your favourite international programmes to be screened for free.
If you are experiencing difficulties following these changes you may need to check for the following.
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